Housekeeping Attendant / Team Leader | Manama, Bahrain

We are seeking a reliable and detail-oriented Housekeeping Attendant / Team Leader to join our team. This role combines hands-on housekeeping with team supervision, ensuring high standards of cleanliness, organization, and guest satisfaction. The ideal candidate has prior housekeeping experience, strong leadership skills, and a commitment to maintaining a positive work environment.

Key Responsibilities:

• Clean guest rooms and public areas, including changing linens, vacuuming, dusting, polishing, mopping, and restocking amenities.
• Inspect rooms and public spaces to ensure cleanliness, proper setup, and adherence to hotel standards.
• Lead and supervise a small team: assign tasks, monitor performance, and ensure schedules are followed.
• Assist in daily briefings, communicating priorities and feedback to the team.
• Help manage staff schedules within the team and adjust shifts as needed.
• Monitor and manage inventory of cleaning supplies, linen, amenities, and equipment; ensure timely reordering and organized storage.
• Report and track breakages, damages, maintenance issues, or guest room concerns.
• Implement practices to minimize wastage of linens, cleaning chemicals, and other supplies.
• Ensure compliance with health, hygiene, safety, and sanitation standards, including proper handling of cleaning chemicals.
• Provide excellent guest service, responding to requests or complaints courteously and efficiently.
• Promote teamwork, coach junior staff, and assist with training as needed.
• Follow all hotel policies, including grooming, uniform standards, lost and found, and key/RFID card control.

Requirements:

• 1–2 years of housekeeping experience in hotels or hospitality; leadership experience is a plus.
• Knowledge of cleaning tools, techniques, and equipment.
• Experience managing inventory for linen, supplies, and equipment.
• Strong time management and organizational skills.
• Excellent communication skills; able to motivate and lead a small team.
• Attention to detail with a commitment to high standards of cleanliness.
• Physically able to stand, walk, bend, lift, and handle housekeeping equipment.
• Flexible to work shifts, weekends, and public holidays.
• Basic reporting skills for documenting issues, room statuses, and supply usage.

Key Competencies:

• Leadership & Team Supervision
• Quality & Cleanliness Standards
• Inventory & Resource Management
• Guest Service Orientation
• Health, Safety & Hygiene Awareness
• Problem Solving & Initiative
• Reliability & Punctuality