Customer Service Representative – China Cargo Services

Location: Manama, Bahrain

We are hiring a Customer Service Representative to support our China-to-Bahrain cargo operations. In this role, you will be the first point of contact for clients, ensuring smooth communication, timely updates, and professional handling of all cargo-related inquiries. Your contribution will help us maintain strong client satisfaction and efficient operations.

Key Responsibilities

• Respond to customer inquiries about cargo shipments from China.
• Coordinate with operations and logistics teams to provide accurate and timely updates.
• Handle and resolve issues during the shipping process.
• Keep accurate records of customer interactions and shipment details.
• Build and maintain strong relationships with clients through excellent service.

Requirements

• Previous experience in customer service (preferably in logistics, shipping, or trading).
• Strong communication and problem-solving skills.
• Based in Bahrain with knowledge of local business practices.
• Proficiency in English (Mandarin or Arabic is an advantage).

Benefits

• Competitive base salary.
• Performance-based incentives.

How to Apply:
Send your CV to [email protected] or WhatsApp +97366682111 (no calls, please).