Receptionist (Male) – Four-Star Hotel – Juffair

Location: Juffair, Bahrain
Job Category: Hospitality
Region: Juffair
Contact: +97317360077
Email: [email protected]

A Four-Star Hotel in Juffair is looking for a Male Receptionist to join our Front Desk team.

Job Responsibilities:

• Handle check-in and check-out tasks
• Manage reservations via phone and online channels
• Inform guests about payment methods and verify credit card information
• Register guests and collect necessary information (e.g., contact details, stay dates)
• Welcome guests upon arrival and assign rooms
• Provide information about hotel services, room availability, rates, and amenities
• Address client complaints professionally and promptly
• Work with housekeeping to ensure rooms are clean and properly prepared for guests
• Confirm group reservations and arrange special services for VIP guests, such as wedding attendees
• Upsell additional services and facilities when possible
• Keep records of bookings and payments updated

Software: WINHMS

Job Qualifications:

• Friendly and well-groomed personality
• Guest-oriented with excellent customer service skills
• Strong command of written and spoken English
• Knowledge of Arabic is a plus
• Ability to stand for 8 hours a day
• Ability to work shifts
• At least 1 year of previous experience in a similar role

To apply, please send your resume and details of your experience to: [email protected]