Software & Hardware Support Engineer Wanted – Manama

We’re looking for a Software & Hardware Support Engineer to help users fix their tech problems. You will be the first point of contact, solving software and hardware issues and guiding users clearly.

What You’ll Do:

• Diagnose and fix basic software and hardware problems.
• Help with user accounts, network issues, software installs, and device problems.
• Provide support by phone, email, or chat in a friendly way.
• Listen carefully to users to find the real problem.
• Record all issues and how you solved them.
• Pass on tougher problems to the right team.
• Keep learning about the latest tech tools and software.

What We Need From You:

• At least 3 years of experience in technical support or similar.
• Good knowledge of computer hardware and software.
• Strong problem-solving skills.
• Clear and simple communication skills.
• Friendly and helpful attitude towards users.
• Comfortable using different software and operating systems.

Extra Points If You Have:

• A technical certification like A+.
• Experience working in a busy environment.
• Great writing and speaking skills.

Send your CV to: [email protected]