Job Opening: Ground Operations Coordinator

Location: Tubli, Bahrain
Category: Logistics / Operations / Fleet Management

About the Role

We are seeking a Ground Operations Coordinator to join our food transportation team. The ideal candidate will ensure smooth fleet operations, maintain high service standards, and support drivers while optimizing operational efficiency.

Key Responsibilities

• Ensure drivers comply with company regulations and operational standards
• Monitor financial indicators, including rider payments and pending dues
• Manage rider vacations and coordinate with the team
• Collaborate with the Fleet Performance Coordinator to improve fleet efficiency and Fill Rate
• Track daily performance metrics such as SLAs, Revenue per Delivery Unit (RDU), Churn Rate, and Fill Rate
• Facilitate effective communication across departments for smooth operations
• Conduct root cause analysis to identify and resolve operational challenges
• Implement training programs for drivers and maintain training documentation
• Manage COD reports to minimize outstanding dues and ensure financial accuracy
• Prepare performance reports, presentations, and operational materials
• Apply client updates and instructions to ensure compliance
• Track and validate team performance, ensuring service quality and accuracy

Requirements

• Proficiency in English, Bangla, Hindi/Urdu, with Arabic preferred
• Strong communication and team coordination skills
• Experience in logistics, fleet, or operations management
• Ability to analyze operational data and propose solutions
• Detail-oriented, organized, and reliable

Salary & Benefits

• Pay: BD 250 – 300 per month
• Full-time employment

Preferred Skills / Keywords

• Logistics coordination
• Fleet and driver management
• Food transportation operations
• Performance tracking and reporting
• COD and financial management
• Training and team supervision

How to Apply

Send your CV to [email protected] or via WhatsApp to 66399269